When composing or replying to an email in the Secure Message Center, you should see an "Attach File" button. This button is used to add attachments to emails.

If you are using a mobile device, please refer to "Can I send/receive attachments using a handheld device?"

If you are using a desktop PC and do not see the "Attach File" button, this may be due to a misconfiguration in Internet Explorer.

To correct this issue:

Open Internet Explorer

  1) On the "Tools" menu, ensure "Compatibility View" is unchecked.

  2) Select "Tools" > "Compatibility View Settings" and ensure:

    a) The Secure Message Center site is not listed in the "Websites you've added to Compatibility View:" field.

    b) The "Display all websites in Compatibility View" box is not checked.

If you are still not able to see the "Attach File" button, you may have "tablet features" enabled.

    Go to "Start" > "Control Panel".

    Select "Programs and Features"

      NOTE: If you can not locate the "Control Panel", open the "Start" menu and enter "Programs and Features" in the search field.

    Select "Turn Program Features on or off", which is typically located in the upper left hand corner.

    When the "Windows Features" window opens, scroll down and uncheck "Table PC Components".

NOTE: This feature can be re-enabled at any time, if necessary.