When trying to login to the Secure Message Center, it says 'Incorrect email address or password'. :

When trying to login to the Secure Message Center, it says 'Incorrect email address or password'. Print

Modified on: Wed, 17 Jun, 2020 at 12:31 AM

This indicates the email address you are trying to log in with has not been registered yet, or your password is incorrect.

Please ensure you are logging in using the email address that the Secure Message notification was sent to. This should be entered for you, when clicking on the 'Open Message' link from within the notification.

If the email address is correct, then you may need to reset your password.

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When trying to login to the Secure Message Center, it says 'Incorrect email address or password'. Print

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