When recipient is trying to access the secure portal using Internet Explorer, they receiving a HTTP error message 403 (forbidden) :

When recipient is trying to access the secure portal using Internet Explorer, they receiving a HTTP error message 403 (forbidden) Print

Modified on: Wed, 17 Jun, 2020 at 12:31 AM

When recipient is trying to access the secure portal using Internet Explorer, they receiving a HTTP error message 403 (forbidden).

Solution:

In internet explorer please go to Tools>internet options then the advanced tab. Select reset advanced settings and then scroll to the both of the options and make sure SSL 3.0 and all versions of TLS are enabled.

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When recipient is trying to access the secure portal using Internet Explorer, they receiving a HTTP error message 403 (forbidden) Print

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